Shipping policy
Effective Date: [Insert Date]
At Melbees Ink, we are committed to delivering high-quality custom prints, apparel, and accessories in a timely manner. Please review our shipping policy to understand our process, estimated delivery times, and costs.
1. Order Processing Time
✔ DTF Printing & Custom Apparel: 2-5 business days
✔ Screen Printing & Embroidery: 5-10 business days
✔ Large Format Prints, Banners & Stickers: 3-7 business days
⏳ Rush Orders: If you need your order expedited, please contact us before purchasing to confirm availability and additional fees.
2. Shipping Methods & Delivery Times
We ship using trusted carriers like USPS, UPS, and FedEx. Delivery times vary based on location and selected shipping method:
📦 Standard Shipping: 3-7 business days
⚡ Express Shipping: 1-3 business days (additional costs apply)
🌍 International Shipping: Not available at this time
Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
✔ Package weight & size
✔ Destination
✔ Selected shipping method
Free shipping may be available for bulk or promotional orders. Check our website for offers!
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment’s progress. If you do not receive tracking details, contact us at melbeesink@gmail.com.
5. Shipping Issues
a. Incorrect Address
Customers are responsible for providing the correct shipping address. If an incorrect address is provided:
✔ Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
✔ Melbees Ink is not responsible for lost packages due to incorrect addresses.
b. Lost or Delayed Packages
✔ If your package is delayed, please check with the carrier using your tracking number.
✔ We are not responsible for delays caused by the shipping carrier.
✔ If your package is lost in transit, contact us so we can assist in filing a claim.
c. Damaged Shipments
✔ If your package arrives damaged, please take clear photos and contact us within 3 days of delivery for assistance.
6. Local Pickup (If Available)
Customers in the Haines City, FL area can arrange local pickup at our store:
📍 601 E Main St, Haines City, FL 33844
🕒 Pickup Hours: Tuesday to Friday from 3:30pm to 7:30pm
Please contact us to confirm your order is ready before arriving.
7. Contact Us
For any shipping-related questions or concerns, reach out to us:
📞 Phone: 863-535-5729
📧 Email: melbeesink@gmail.com
We appreciate your business and look forward to serving you! 🚀